Thursday, December 3, 2009

Review: The Unforced Error by Jeffrey Krames

A guide to help managers prepare for whatever comes over the net

In tennis, the player with the fewest unforced errors usually wins. The same is true in business- all too often, the mistakes that sabotage a career are completely avoidable, if you can anticipate them early enough.

Bestselling management writer Jeffrey Krames adopts the metaphor of tennis to show how to spot and sidestep the types of faults that do the most damage. He shows how businesspeople can develop and practice good habits so they'll be ready for an unusually fast serve or wicked backhand.

Drawing on stories about famous CEOs like Jack Welch, Robert Goizueta, and Lou Gerstner, Krames shows how to avoid some of the biggest "career killers." His advice includes:

• Never say, "The ball was out by a mile"; face reality at all times.

• Choose your doubles partner carefully; bad people decisions (hiring, firing, promoting) can be fatal.

• Keep practicing your best shot; enhancing your strengths is more effective than trying to fix your weaknesses.

Received from the publisher for review.

This was a slim book, but unfortunately the font was rather a bit too small for comfortable reading.

This one gets two stars. The book advocates "humility in leadership". As this is never actually going to happen, the rest of the book is rather moot. Essentially this was a typical management book on how to shovel crap onto someone lower on the totem pole to make yourself look good. The author is completely clueless about how to treat employees, since I gather from his tone that he has never been lower than a manager himself. The typical management propaganda was written by a WASP for other WASPs. I can only predict that following the techniques suggested will ensure the continuation of arrogant, clueless management, which is already an epidemic.

☆☆= Didn't Like It


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